FAQs and Support
VENUE INFORMATION: BIRMINGHAM, PARADISE
AGE & HEALTH
F1 Arcade Birmingham is located in the City Centre near Town Hall.
2 Chamberlain Square
Birmingham
B3 3AX
We are right next to the Town Hall and a short walk from the main transport links.
Birmingham New Street: 10-minute walk
Nearest Tram Stop: Town Hall, directly alongside Paradise estate with access to the Metro.
Paradise Car Park is open to the public on weekday evenings between 7pm to 7am and throughout the whole weekend.
Access to the car park is from Great Charles Street Queensway, just as the road turns onto Summer Row, take the left lane marked ‘Paradise Parking’ and follow the signs down the ramp to access the car park. Use postcode B3 1DE to locate the car park.
More information on costings of the space can be found here.
Monday: 12:00-23:00
Tuesday: 12:00-23:00
Wednesday: 12:00-23:00
Thursday: 12:00-23:00
Friday: 12:00-01:00
Saturday: 09:00-01:00
Sunday: 10:00-23:00
BOOKINGS
Please arrive 15 minutes before your booking to ensure you are checked in and ready for your racing session. This ensures that you will get your full racing session. Unfortunately, we cannot amend bookings so close to your session so there’s no need to let us know if you are running late.
We don’t want you to miss out on our state-of-the-art racing simulators so we strongly recommend booking in advance.
However, we do have a limited number of racing sessions available for walk-ins each day, but these are allocated on a first come, first serve basis.
If you would like to change or cancel your booking, the fastest way to get help is to respond to your confirmation email.
Alternatively, you can contact birminghambookings@f1arcade.com. Please include your full name, booking reference & contact number with any amendments you would like to make.
Head-to-Head Racing (for groups of up to 3 drivers)
- 3 races from £15.95 per person
- 5 races from £25.95 per person
Team Racing (for group of 4+ drivers)
- Starting from £15.95 per person
The number of races and time of your session depends on your group size; every driver will get at least three races.
The price of racing is dependent on the day and time of your booking.
To find out the exact pricing for your group size, please click here
Certainly! We have a fantastic range of semi-private and private events spaces to suit any group size.
Our private events space in London, The Briefing Room, can be booked for groups of 30 and above. It’s a perfect space for daytime meetings, celebrations, team building or brand activations.
For more information on any of the private or large group booking areas, please contact our specialist events team here.
Our full booking policy can be found here.
- If you need to cancel your booking more than 48 hours before your arrival, we can transfer the money paid to a new date or provide a refund on request.
- If a cancellation is made within 48 hours of the booking date, all monies paid for your race session will be forfeited. Any cancellations or reductions within 48 hours are non-refundable and non-transferable.
- If the number of players in your group has reduced from what was originally booked and paid for, within 48 hours of your booking date, your group will still receive the number of races originally booked. No refunds or transfers are available within 48 hours of your booking.
- If you are booked in for a private event, please contact events@f1arcade.com to discuss your options.
We do not allow fancy dress at our venue however we welcome you to wear your F1 gear in support of your favourite driver or team!
We recommend smart casual attire and it is at the discretion of our staff to not permit entry to the venue.
GIFTING
Yes, you can give the gift of racing by purchasing a gift card here
All gift cards can be used in any of our venues for food, drinks, and racing.
To redeem a gift card, email birminghambookings@f1arcade.com OR londonbookings@f1arcade.com with your preferred date and gift card number.
If purchasing online, you can select an e-gift card that will be sent via email, or you can get a physical gift card sent in the post.
Racing: book by emailing birminghambookings@f1arcade.com with your preferred race date and unique gift card number.
Food & Drink: use your gift card in venue at The Octane Bar.
Watch Party Tickets: email birminghambookings@f1arcade.com with the Watch Party you want to attend and your gift card number and the team will help you!
Gift Cards purchased in the UK can be used at either of our UK venues (London or Birmingham).
Book racing at F1 Arcade by emailing birminghambookings@f1arcade.com with your preferred race date and unique gift card number.
Gift Cards are valid for 1 year after purchasing.
Yes!
Email birminghambookings@f1arcade.com with the Watch Party you want to attend and your gift card number and the team will help you!
Gift Experiences in the UK can be bought here.
These can be used at either F1 Arcade London or F1 Arcade Birmingham
If purchasing online, you can select an e-gift card that will be sent via email, or you can get a physical gift card sent in the post.
The Race & Refuel package consists of 3 head to head races which is approximately 30 minutes, followed by the food and drink included in your packages. whilst the Drive and Dine package is Team Racing for 4 people which lasts for approximately 1 hour, followed by food and drink!
RACING EXPERIENCE
Team Racing (for 4+ people) is the ideal race mode to give you the ultimate F1 Arcade experience. Your group will be randomly allocated into teams where you will then compete against each other to see who comes out on top. Best of all, we’ve designed this to be just as appealing to first-timers as seasoned pros. Our bespoke points system and five skill levels get you out on track and competing on a level playing field. Each team has its own simulator so there’s plenty of time to eat, drink, and cheer on your teammates around the track.
For example, in a 12-person booking, you will be split into 4 teams and allocated 1 racing sim per team, so there will be 4 sims in play.
These bookings will last a minimum of 1 hour and increase with group size.
Head-to-Head (for up tp 3 people) gives you a shorter and more intense driving experience. When it’s just you and a couple of friends, you can jump into your own sim, race 3-5 races against each other back-to-back, then head to the bar to order yourself a well-earned drink!
For Head-to-Head sessions, there are two options available: 3 races which will last approximately 30 minutes or 5 races which will last approximately 45 minutes.
Your booking duration will depend on the game mode you’ve booked and the size of your group.
Team Racing is our longer, more social experience and a booking time will range from 1 hour 15 minutes to 2 hours 5 minutes depending on the size of your group.
Head-to-Head Racing sessions will last either approximately 30 minutes for 3 races, or 45 minutes for 5 races. Giving you a more intense experience where you'll be in the driver’s seat the whole time.
F1 Arcade is designed for all different abilities with 5 levels available. As you set up the game you’ll select your difficulty level choosing from Rookie, Casual, Semi Pro, Pro or Elite. This ensures everyone can race together, regardless of skill level.
Don’t worry, you’ll only ever race against those in your booking party.
FOOD & DRINK
You absolutely can! You will be required to sign a food disclaimer form on arrival.
If you’d like to surprise your birthday guest with something extra special, check out our packages here.
Before you order your food and drinks, please speak to our staff if you have an allergy or intolerance.
Despite efforts to prevent cross-contamination, we do use allergens in our kitchen and any of our dishes may contain traces of allergens.
You can see our menus here.
If you'd like to join us for food or drinks, there is no need to book a table.
You are not permitted to bring in your own food and drink into the venue. If you have any specific allergens/dietary requirements we will do our best to cater to them.
All menu items can be Halal, please ask a member of the team.
AGE & HEALTH RESTRICTIONS
Our Birmingham venue welcomes under 18s into the venue until 8pm Monday-Sunday, however all under 18s must be accompanied by an adult of at least 21 years. We reserve the right to change our minimum age policy for special events. Management also reserves the right to refuse entry or remove guests from the venue at any time.
The game is child-friendly and we have five different difficulty levels suitable for all players, from Rookie to Elite.
We are located on the ground floor of Paradise and easy to access.
Although the simulators do not accommodate wheelchairs, each simulator has paddles that can be used for accelerating and braking for any guests who may have issues reaching or operating pedals. For any accessibility questions feel free to get in with us at birminghamsupport@f1arcade.com
The racing simulators are designed to simulate a motorsport driving experience using professional grade components that provide full motion movement of the simulator body.
You should avoid racing in our simulator if you have any of the following:
- - High blood pressure
- - Heart condition
- - Undergone recent surgery
- - Back or neck conditions (or a history of such conditions)
- - Motion sickness
- - Pregnancy
If you have been diagnosed with or think you might suffer from epilepsy, please refrain from using the simulators. As part of the activity and at times throughout the venue, there may be flashing lights, images and videos, and may not be suitable for guests with epilepsy or photosensitivity.
Due to the haptic motion system, the simulator is not recommended for guests who are pregnant.
We do not have any height or weight restrictions. However your comfort in the simulator is important to us, so if you have any concerns please get in touch with birminghamsupport@f1arcade.com
WATCH PARTIES
Of course! We show practice sessions, Qualifying, and the Grand Prix. We also show sprint shootouts and sprint races.
For practice, sprint and qualifying sessions, you do not require a ticket so simply come along and watch the action unfold on our big screens.
Every Grand Prix will be shown during our ticketed Watch Party events. For tickets and information visit our Watch Party page.
Live commentary will be available for Qualifying and Grand Prix, with subtitles for Practice.
